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 Training
 Application
Awareness
Internal Auditor
 Root Cause
Consulting
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ISO14's Root Cause Analysis Training (RCAT) is your first step on
the path to real, measurable continual improvement. In building an effective and efficient
management system, you need to be able to not only solve problems, but also prevent them
from happening. As part of the ISO14 application, RCAT gives participants the tools to
identify issues and quickly implement corrective actions, root cause investigations and
preventive actions before the issues/variances become major problems or result in customer
complaints.
This two-day workshop is designed to work within your company's existing management system.
RCAT takes the Plan-Do-Check-Act (PDCA) approach to promoting long-term continual improvement
and superior customer satisfaction. By the end of the RCAT course, participants will have learned to:
Plan and make use of comparative analysis, cross-functional teaming and multiple disciplines to meet improvement objectives.
Do and apply critical thinking skills to create an action plan and resolve problems through consensus management.
Check and use comparative data to verify and quantify that the plan is meeting objectives.
Act and use a systematic approach to integrate the improvement into the management system and monitor the process.
 RCAT booklet
Training course agenda
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